Yesterday I realized my sump pump wasn’t working properly so I called PNW Energy Services to request service. Hugo called after 5, and was able to send a crew to check on the problem this morning. The two lead workers that arrived diagnosed the issue, which meant crawling under the house. Rather than schedule another appointment for repair, they put in a new pump and all was running again. This crew was respectful, neat about their work,, and efficiently made the repair. Wholeheartedly recommend the company! PS—I am a repeat customer because the service is excellent.